02-14-2014 04:41 AM
I was on the phone with a Canon tech for a couple of hours and still don't have this Pixma MG 7120 scanner working. I notice others have had the same problem. If you have the problem solved, please tell me what you did. Which driver did you install? I am on a mac with mavericks. I need a manual on how to use this printer. Where can I find one?
02-15-2014 02:57 PM
02-15-2014 04:19 PM
Thank you your advice. The firewall is and has been turned off for a while. I will have to go through Canon tech again.
I think the problem could be in the printer with the Lan, etc. I think it is messed up.
I can print and copy. Just not scan. And the Image garden doesn't work. I read that it is connected with scan so when and if I get that fixed, Image Garden should work okay. I wish it wouldn't be so hard to get these things working properly.
Again, thanks much. If you know of anything more that I can or should do, I'll appreciate your help.
03-16-2014 08:36 PM - last edited on 03-16-2014 09:35 PM by Jason
Hello,
We do apologize for any inconvenience! Please visit the link below to download the updated Mavericks drivers and software:
Download the first option under "Drivers." If there is any difficulty, we're confident our technical support team can help! They can be reached at http://bit.ly/Phone_Support for further assistance.
12/05/2024: New firmware updates are available.
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