the collate box is grayed out in printer printing preferences / page setup on mx 432

[h00dat]

I can't uncheck collate box it is grayed . If i try to print more tha two pages it pauses and tells me to turn over paper. 

[Tiffany]

Hi H00dat!

So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!

[h00dat]

I use the printer on two different laptops win ultimate 7 and windows 8.1

[Patrick]

Hi h00dat,

To uncheck "collate", please follow these steps:

Windows 7:

 1.  Click on Start and then Control Panel.

 2.  Click on Printers.  Go to # 7 below.

Windows 8:

 1.  Place the cursor in the upper right hand corner of your screen to display the Charms Menu.

 2.  Click on Search.

 3.  Type CONTROL PANEL.

 4.  In the Search Results, click on Control Panel.

 5.  Click on Hardware and Sound.

 6.  Click Printers.

 7.  Right-click the PIXMA MX432, and then left-click Printing Preferences.

 8.  Click on the Page Setup tab.

 9.  Next to Copies, increase the number to "2".

10.  Uncheck Collate.

11.  Set the number of copies to "1" (or your desired number).

12.  Click Apply and then OK.

[thenderson]

I also have this issue but it is under the booklet setting. I need to uncheck collate but it doesn't allow me to no matter how many copies I do.