07-29-2017 11:48 PM
I have cleaned the rollers 5 times. I put in fresh paper, I made sure the paper guides are in the right place. I made sure the computer settings are correct (paper size, lower cassette, plain paper...) and it still says no paper in the lower cassette.
07-13-2020 05:36 PM
Hi Hiloplanet,
I'm using 67 lb paper at the moment for printing coloring pages, and I'm still having this problem. Lately I've been using 67 lb and 100 lb cardstock. It's like the rollers just aren't grabbing the paper...
10-20-2021 01:40 PM
Mee too
10-05-2024 06:07 PM
To all those with the MX922 and have a no paper error I have found on two units that on the lower paper feeder roller has a broken tab that engages the roller that feed the paper, this is in the spring loaded assembly that feeds the lower tray.
But I have not been able to find the correct part # to replace it.
02/20/2025: New firmware updates are available.
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