07-01-2022 03:13 PM
07-08-2022 03:29 PM
Hi swedishivy,
What is the error that appears on the display of your PIXMA MX922 when you attempt to print?
What is the exact wording of the error that appears on your computer?
07-08-2022 04:25 PM
paper is jammed in the cassette (upper)
remove the paper from the following locations and press ok
paper output slot
transport unit on the rear side
Nothing in the output tray. How do i get to the rear transport unit?
It has gone completely inside at this point. Cannot see it from any angle.
07-15-2022 10:26 AM
Hi,
Please click HERE for the steps to open the rear panel on the printer to check for paper that is jammed.
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07-16-2022 03:18 AM
Thanks for the answers. Found the back opening and removed paper from there. working fine now. Did not realize it had a back opening.
04/16/2024: New firmware updates are available.
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