our Canon G7020 all of a sudden will not print cyan.

[buzzbarn]

got this printer in Sept. Its been working fine, did one page today perfectly and the next (and all since) have no cyan at all. 

Read here to do maintenance. Checked the nozzles, same, no blue, did a cleaning, didn't fix, did three deep cleanings, checking the nozzles in between, still no blue. 

Seems like a sudden hardware problem but we don't see a way to fix it. 

Please help.

[ArthurJ]

Hi,

Based on the steps you have taken already, I recommend you reach out to Canon support. Our team will be able to assist you in real time with this matter. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.