12-05-2016 04:05 PM
My Pixma printer won't print. it has new ink and I performed maintenance cleaning and deep cleaning twice. It acts like it is printing but nothing appears on the page. The print nozzle check pattern prints black, ywllow and cyan faintly. (black and yellow are brand new cartridges.)
12-07-2016 09:04 AM
Hi jbautsin,
Performing printhead cleanings should resolve the issue you are experiencing.
Because they did not, it is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
A Technical Support Representative will be able to resolve this issue faster.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.