03-14-2019 07:13 PM
The front tray is loaded and when I try to print it tells me that there is no paper in the rear tray. I don't want to print from the rear tray. I never use the rear tray although it will work.
03-18-2019 12:27 PM
Hi DAM1,
So we can best assist you, we would need some more information to help narrow down this issue.
We look forward to your reply.
If this matter is time sensitive, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
03-18-2019 12:43 PM
I am using High Sierra software on my Mac computer . I am trying to print documents.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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