01-05-2014 10:04 AM
I have tried all the cleaning options several times. Updated drivers etc and it still does it. very strange. This stared recently
Thanks.
01-05-2014 10:12 AM
Hi Rickbibt!
So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!
01-05-2014 10:16 AM
windows 8.1
I have tried both wirelessly and direct connect. I have tried two different computers. One is xp and one is 8.1 same issue
I have run all the cleaning and aligning actions several times.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
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03/17/2026: New firmware updates are available.
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10/15/2025: New firmware updates are available.
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