09-23-2020 06:30 PM
I have a jpg file Im trying to priny on my Canon TS9020
Its not displaying on the front printer screen correctly only as a large question mark
Why is this happening and how can I correct this?
Thanks for your help
10-14-2020 01:43 PM
Hi mouln,
The question mark is an indication that your PIXMA TS9020 does not recognize that file as an image file and you would not be able to print it directly from the printer. To print this image, please upload it to a computer or mobile device and print the image from there.
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