cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

i860 will not print text

Hannahbella
Apprentice

Hi

 

Help Please!

 

Running windows 10 (problem was happening on my Windows 7 machine as well.)

 

1. Test print and nozzle cleaning successful

2. Prints color images fine

3. When printing an email, it only prints color images, no text.

4. Inks are canon brand and have ink.

5. Drivers have been updated.

 

What do I do? I don't want to junk a printer that is not broken. It was working fine and then stopped working.

 

Any help would be greatly appreciated.

 

Thanks

 

Hannah

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Hannahbella,

 

Please compare the nozzle check that you printed with the example below.

 

Does your nozzle check match the example?

 

i860 Nozzle Test.jpg

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
click here to view the press release
Announcements