04-24-2016 11:29 PM
04-24-2016 11:39 PM
Hello Puck!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
04-25-2016 12:05 AM
I use windows 7. And would like to only use only the black print cartridge.
Thanks
04-25-2016 07:07 PM
Do you mean print only black and white, or print without any color cartridges in the printer at all (or with empty ones!)
04-26-2016 08:38 AM - edited 04-26-2016 08:46 AM
Hi Puck,
To use only the black ink cartridge, please follow these steps:
1. Click on Start, and then click on Control Panel.
2. Click on Printers and Faxes.
3. Right click the Canon MP490 Series Printer and left click on Printing Preferences.
4. Click on the Maintenance tab at the top.
5. Click on the Ink Cartridge Settings button.
6. Change to Black Only.
7. Click OK.
The PIXMA MP490 will only print from the black cartridge.
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