12-13-2015 04:55 PM
my canon MG 5500 printer continually sends an erroneous message that my ink cartridge is dry. However, when I check out the cartridge it checks out as 1/2 full. Is there a way to over ride this erroneous message?
12-16-2015 09:19 AM
Hello.
Make sure that you are using genuine Canon brand ink cartridges for accurate ink levels. If a refilled or Non-Canon cartridge is used, the levels might not be displayed accurately.
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