Canon Community

How do I change paper selection to the lower cassette?

I keep getting the message that there is no paper in the upper cassette.  How do I change to the lower cassette? 

Pixma 3520 won't stay online

I have an issue anytime I disconnect this printer. When I turn it back on it cannot be found by any device. I have logged onto my router to see what devices are connected to my wifi network and the printer shows up but we I test connectivity no signa...

What is the port needed to allow printing for MX 922 when the firewall is on?

With the firewall on the MX 922 indicates it is not connected to the computer. With the firewall off - no issues. What or where do I find the port info to add to the Firewall Options?OSX El Capitan

Error 6900 during setup of Pixma MX922

During setup of my new Pixma MX922, I received error 6900 several times. I had to power off and power on each time to get rid of the error. It finally disappeared and didn't come back. But I have no idea what that error is. Does anybody know?

MP970 false Error message - 'The paper is jammed'

MP970 Error message - 'The paper is jammed. Clear the paper and press OK' but there's nothing in the paper path. Any suggestions?

Canon PIXMA MG6821

I just purchased the Canon PIXMA MG6821 and when i took the orange tab off the ink it went everywhere why?  I am affraid to put the ink cartige in the printer now. Kelly

MX922 here. Will fax connect to a fiber optic phone line or will it have to be a analog

Have a fiber optic phone line. Fax say's it cann't detect a dial tone. Do I need a analog connection?

Canon MG75** not printing images on CD

Help, Since I upgraded to Sierra Mac OS 10.12  My CD printing has been going crazy it will not print the images I put on the CD Text is fine. I don't know whats happening  When will Canon release an update?

PIXMA ip2820

I have a PIXMA ip2820. When I try to print my documents, my printer does not print the bottom edge of the document. I have tried fit to page, that does not help. I looked today at the print preview and the preview does not show the bottom edge of the...

Horizontal Bands on my Pixma MG6220

I've had this printer for a few years now and am experiencing horizontal banding on all my color images when printing photos or copying.  They are a light gray/blue.I've 1) changed the cartridges (gray and cyan), 2) ran a cleaning 3) ran an alignment...

Canon MX452 PIXMA ADF

The ADF does not work on copy mode only unless you set it to collate. How do I get this to work?

Printer will not scan Canon MP990

Hi,I have a Canon MP990 printer connected to my computer via a usb cable, computer is running Windows 10. I recently updated some windows software etc and now the printer will no scan. It doesn't seem to register that anything has been placed on the ...

DVD Labels print pink

Hello MX922 CD/DVD labels all come out with very heavy magenta overtones.  Paper prints beautifully, colors are exactly as they should be. How can this happen?  Help would be appreciated.  

MX922 FAX USB drive

Can the MX922 FAX USB drive be accessed from my network as a mapped drive? Because I get many "spam" faxes, all faxes are being saved to the USB drive. I would like to map a drive instead of moving the drive to my computer. 

Printer color is tinted orange