09-03-2015 06:50 PM
does safari or google chrome confuse the printer. I tried my macbook air and my Hp and no print. I get a document name and status-error!
09-03-2015 06:56 PM
Hi, annkyle1!
To ensure the most accurate information is provided, we will need to know the printer model you are using, how it is connected (USB or wireless), and the version of Windows and/or Mac you are using.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
09-03-2015 07:28 PM
Wireless
MX922
thankyou
09-05-2015 11:48 AM
Hello.
What error occurs when you attempt to print? Make sure that new, genuine Canon inks are used for prevent any ink errors.
Also, are you able to perform copies from the printer itself?
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