07-07-2022 08:01 PM
Hey all! My printer is new to me, so I am still learning the ropes. Currently I seem unable to print 8x10 or 8.5x11 photos on photo paper with my PIXMA TS3500. I have used the Canon app on my phone and tried printing on my computer and neither will work through regular channels. My phone doesn't even have 8x10 as a option, and when I select the 8x10 option on my computer I get the message "Paper size was changed from 8x10 because of a conflict with another printer setting." Can someone please let me know if I am attempting an impossible task, or if not, explain how to fix the issue?
Thank you in advance for your help.
07-12-2022 02:12 PM
I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
07-12-2022 09:43 PM
What do I do if my product is not in the products list when I go to add manually? I have a Pixma TS3500 series printer and it does not show up in the list.
07-12-2022 10:13 PM
Never mind, I figured it out. Thank you!
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 126.96.36.199
PowerShot SX420 IS - Version 188.8.131.52
PowerShot 620 HS - Version 184.108.40.206
PowerShot SX720 HS - Version 220.127.116.11
PowerShot G1X Mark III - Version 18.104.22.168
PowerShot G7X Mark II - Version 22.214.171.124
PowerShot G9X Mark II - Version 126.96.36.199
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.