07-28-2024 04:00 AM
Hi
I have a canon G3630 megatank printer, it's been great but I recently changed the black ink- poured the new ink in, closed it up all good. But now it won't print. I saw online that you have to reset ink levels after refilling, but I can't find where these settings would be?
I run it via wifi to my Mac, when I open the printer settings on the laptop it says ink levels unavailable.
Am I missing something, any help would be appreciated
Many thanks
Nicole
07-30-2024 11:24 AM
Thanks for joining the conversation, Nicole! We appreciate the info, though we need to let you know that the PIXMA G3630 is not supported by our team here at Canon USA since that printer isn't available in this country. If you live outside the United States, please click HERE and select your country to find support in your part of the world. Your fellow Community members are still welcome to offer their advice.
Thanks for choosing Canon!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.