03-12-2022 08:05 AM
I just want to know why it does this every single time I install a new cartridge. All the cables are connected. It's checked and double checked. There is no connectivity problem that I can see. Why does this happen every single time? What is its problem?!
03-12-2022 10:17 AM - edited 03-12-2022 10:17 AM
Greetings,
Your report is the first I've heard of this. "printer goes off line after cartridge change"
Are you using Canon branded inks?
Have you power cycled the printer?
~Rick
Bay Area - CA
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03-13-2022 09:14 AM
Canon ink every time. Same situation with every ink cartridge. Powered printer off/on. Did no good. Even did the head cleaning, realigning -- with customer service support on the phone. Finally they just had me remove and reinstall the drivers all over again. Should not have to do this for a simple ink cartridge change!
03-13-2022 09:15 AM
Thanks for acknowledging my problem. It's beyond annoying. It's interfering with my health.
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