Vertical lines PIXMA MG3600

[redirene]

Having had a paper jam I now find all my printouts have a whitish vertical line in the same position on the page.  I have tried printing from different devices, aligning heads and deep cleaning a few times.  Will I have to buy a new printer?

[Stephen]

Hello!

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[KDef · Accepted solution]

Give this a shot. Should fix you up.

https://support.usa.canon.com/kb/index?page=content&id=ART164472&actp=search&viewlocale=en_US&search...

[redirene]

Worked beautifully! Thank you so much.

[susumu_asaga]

me 2

[mvastola]

I'm having this same issue, but as far as I can tell, "Neutral Detergent" is really a surgical-grade cleaner. Is anyone aware of any places to buy it where it doesn't cost upwards of $100?