Tr8620a not working with mac

[Cmayer93]

I just bought a canon TR8620a and it works great when printing from my phone but when I try to print from my Mac I get “unable to reach printer”. I’m running macOS Ventura 13.2.1. Thanks. 

[Stephen]

Did you install the software from the site? 

Here's the whole setup wizard: https://canon.us/ijsetup   

Here's just the software step: https://canon.us/3lijdR7 

[Cmayer93]

Yeah I did all that but it still says "printer unreachable at this time" when i try to print. 

[Stephen]

Thank you for the update! We recommend registering the printer via your My Canon Account at https://canon.us/account and then calling our team at 1-800-OK-CANON (800-652-2666). They'll walk you through getting it on your network and get you up and printing in no time!