06-11-2024 09:58 AM
Just bought this from Best Buy because it says it can print up to 74lb paper in the rear tray. I have to guide each page to print by lightly pushing down on it. It's not feeding the paper. I had a similar issue with an IP8720 I had to return. This is now the 2nd printer I'm dealing with this issue.
06-11-2024 10:26 AM
Greetings,
The manual states supported paper weights is 17-28 lbs.
Page 268:
TS9500ser_OnlineManual_Win_EN_V02.pdf (canon.com)
Paper Weight
You can use paper in the following weight range.
• 17 to 28 lb (64 to 105 g /m2) (plain paper other than genuine Canon paper
If you have other information, please post for us.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
06-14-2024 11:22 AM
That's for the tray. My issue is with the rear feeder. This is marketed as a craft printer that's supposed to be able to print on canvas.
06-14-2024 02:21 PM
@rbgreen wrote:
That's for the tray. My issue is with the rear feeder. This is marketed as a craft printer that's supposed to be able to print on canvas.
Unless I am doing something wrong, here is what I found on the Canon site:
06-14-2024 02:49 PM
Did you ever get an answer? I just bought the same printer and can’t get the rear feeder to work either!!!
06-17-2024 01:41 AM
No, I did not.
06-17-2024 05:25 AM - edited 06-17-2024 05:26 AM
Greetings,
I didn't see anything about canvas in the specs, so I consulted the product manual as well. Canvas is not listed as a supported media type. @rbgreen, you indicated the printer is marketed as supporting canvas. I don't see this referenced anywhere. Where did you see this? Do you have this information for us to review?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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