I'm having an issue with my rear paper tray that is making my TS9520 essentially an expensive paperweight right now. This is incredibly frustrating. I was in the middle of a print job when suddenly the printer told me I have a "no paper in the rear tray" error despite there being plenty of paper in there. I can also physically SEE that the paper doesn't even begin to move down into the paper feeder. I've tried:
-Shining a light to make sure I don't see anything stuck on/in the rollers. Don't see anything.
-Putting more or less paper in the feeder.
-Putting different size paper in the feeder.
Nothing works. I hear the rollers rolling but nothing "catches" so to speak.
HOWEVER, when I run the "clean paper rollers" maintenance cycle, the rear tray grabs the paper with zero issues. The second I go back to trying to print anything though the rollers go back to not gripping. The paper I use for the "clean rollers" cycle is the exact same paper I'm using to print on.
If ANYONE could help I would appreciate it greatly, I'm at a loss!
