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TS8320 Printing Blank Pages (partially solved)

DJenkins
Apprentice

My TS8320 printed fine earlier today, but when I tried to print another page, it sounded like it was printing but put out blank pages. 

OS version 3.51 

I don't know what the build is. 

It is connected to my PC with a cable.

I did a deep cleaning and it did print a good test page, but then printed blank pages again.

Okay, I just tried something - the blank pages started after I changed from print on both sides to one side only. I can print now if both sides are selected. Yay!  Is there something I can do to print single sides? 

Thank you.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi DJenkins,

Please make sure that all of the inks contain ink and then follow these steps:

1.  Please tap the gear icon at the bottom of your TS8320's display.

i_setup.jpg

2.  Tap Maintenance.

i_maintenance.jpg

3.  Tap Nozzle check and then Yes.

ug_l_main010.jpg

 A page will print.

At the top of the page, did a black grid print to the right of |PGBK| ?

Below that, did 3 blue, 3 pink, 1 yellow and 4 gray bars print?

Please compare your printout with the example below:

ug_o_main020.jpg

 

More information can be viewed in the TS8320's manual.  You can view this by using this link:

https://ij.manual.canon/ij/webmanual/Manual/All/TS8300%20series/EN/UG/ug-131.html

 

 

 

 

 

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