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Problem inserting image into Easy-PhotoPrint

kafka
Contributor

When I insert an image onto a blank disc template only part of the image appears (as if it has been cut in half). The image usually comes from Google Images. Am I missing a step?

1 ACCEPTED SOLUTION

Ramona
Authority

Hi kafka,

 

In Step 1 of the DVD printing option in Easy-PhotoPrint, select the SIMPLE theme, then click on the LAYOUT button at the bottom of the screen and select Layout 007.  This should allow you to have the image you select in Step 2 display as one large image on the disc label.   If you need to remove any text that is appearing on the disc label, you can click on the text box in Step 3, then press the DELETE button on your keyboard to remove the text.

 

Should you continue to experience difficulty, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

4 REPLIES 4

SamanthaW
Moderator
Moderator

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer model you have, the operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks! 

I have a Canon PIXMA IP7260 and am using Windows 8. My computer is connected to the printer via USB.

Ramona
Authority

Hi kafka,

 

In Step 1 of the DVD printing option in Easy-PhotoPrint, select the SIMPLE theme, then click on the LAYOUT button at the bottom of the screen and select Layout 007.  This should allow you to have the image you select in Step 2 display as one large image on the disc label.   If you need to remove any text that is appearing on the disc label, you can click on the text box in Step 3, then press the DELETE button on your keyboard to remove the text.

 

Should you continue to experience difficulty, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thanks for your help. It worked!
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