Printer saying Type of Print head is incorrect, install correct print head

[nigelb]

I know lots of people have had this before. Mine is a Canon MG7150 printer which I haven't found mentioned.  I tried the inssturtion of removing all the ink cartridges and lifting the grey lever on the ink tank but there isn't a grey lever on the MG7150.  It has started doing this since I installed Windows 365 on my ageing iMac (which I am about to replace). (Can't help feeling the two things are related?).  How can I get the machine printing again.  I need it! 

[Danny]

Hi, nigelb!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!