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Printer alternates between detected and not detected

BeckyJW
Apprentice

I have a brand new Pixma MG2522 printer and I have done and redone the installation 5 times now. I get to the Printer selection screen and get it to detect my printer. It gives me the message that it has been detected and I wait for the installation to continue. After several minutes, I get the message that the printer is not detected. I have turned it off and son 20 times now even after I reinstalled the software. What is the problem?

1 REPLY 1

shadowsports
Elite

Greetings,

Given the limited information we have, I could only start by guessing.

 

Firewall issue?

IPv6 protocal enabled, but not supported

Anti-Virus software?

~Rick
Bay Area - CA
~6D2(v1.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~R5C On Order
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