Print on glossy photo paper appears faded on MX477 (wireless printing)

[parvie]

I was trying to print a photo on some generic glossy photo paper using the MX477 printer, via the Android Canon Print mobile app.

I have tried different paper settings , including "photo paper" , "glossy photo paper " and "photo paper plus gloss II". All resulting prints appear faded, with blacks appear less saturated in color. there is no print quality setting on the app.

Printing on normal paper has no issue.

Is there a solution to this problem ? Thank you.

[Danny]

Hi, parvie!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!