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Pixma TS9520 can it print with operational panel closed?

abb654
Apprentice

Greetings,

 

Seems the Pixma TS9520 printer I just purchased will not print unless the operational panel is open.  This seems very odd and is not good for the set up on my desk.  I am afraid it will get hit and broken off or something.  I am getting support code 1240 with indciation to open operational panel.  When I open the operational panel it prints fine.  Due to this feature I am thinking of returning it?  Any ideas?  Just seems odd... 

 

Suggestions of a model where the operational panel does not have to be open in order to print? 

 

Thank you,

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi abb654,

 

The operation panel must be open for your PIXMA TS9520.  It will not print with the panel closed.

 

 

 

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WendyH
Contributor

I agree and sympathize with your frustration completely.   My 10-year old inexpensive Pixma (mg5220) could open the flap by itself on demand.  It is disappointing to see such backwards technology in a more expensive product.   

 

Not to mention that keeping the output tray out and the panel open, it just looks messy.  My setup is in a visible part of the house and I hate how it looks.  Keeping it buttoned up neat is not practical for printing throughout the house from different locations.

 

I haven't disabled and archived my mg5220 yet.  It beats the TS9520 in several respects.  I am still considering my options.  As with everything there are pros and cons, but so far I kinda regret the TS9520 purchase.  

Gasman2014
Apprentice

I was searching for how to automate the flap opening and landed here. This is pretty annoying t.b.h. Like many users I want to tidy my printer away when not in use - with the flap out it is untidy and vulnerable to damage. I print from several locations and I'm getting fed up with printing something only to find that when I was to the printer, nothing has come out because the flap is closed. My 10 year old Canon predecessor managed this and it seems a very short sighted to have removed this functionality - for the sake of a few cents/pence. ☹️

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