11-15-2017 05:21 PM
11-27-2017 12:54 AM
Hi wildfrank64,
To try and resolve the issue, please remove and reseat the ink cartridges in the unit, then perform a print head alignment on the unit by following the steps shown here. Should the issue continue, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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