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Pixma G6020 taking multiple sheets at once from rear tray

Amv925
New Contributor
I have the Pixma g6020 mega tank printer. I use the rear tray to print on cardstock. A piece jammed a few days ago and when I took it out, 2 small white pieces fell off near the paper pick up rollers. Now the printer takes several pieces of paper at once. I need help putting those pieces back on or replacing them. I have photos of the pieces but I can’t add them here.
1 REPLY 1

shadowsports
Esteemed Contributor

Greetings,

You can add photos using the "image" button.  If you have broken something off of the feeding mechanism...  the printer will likely need repair from Canon.

 

https://www.usa.canon.com/internet/portal/us/home/support/service-repair/repair

 

 

 

Image Button.png

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6