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PIXMA TS3722 wont shut off

doris04276
Apprentice

I have a Pixma TS3722 printer  When I  am done using it I used to be able to push the switch and it would shut down. Now I have to push the switch and it keeps on flashing. Sometimes if I  push it enough times it might shut off, if it doesn't I have to unplug it.

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi doris04276,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

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DerrickL
Mentor
Mentor

Don't bother turning it off, you won't save more than a dimes worth of power if you do and you risk losing wifi connectivity, or printer cues jammed up. I don't turn off my PC, or my printer ever. 

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