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PIXMA TR4720 Stuck in Copy Mode

aarondds
Apprentice

My Pixma TR4720 is stuck in copy mode.  I have reset all of the settings & data.  I have confirmed that the firmware is up-to-date.  I have power-cycled it several times.  Has anyone succesfully kicked it back out of copy mode once it has gotten stuck there?  I have tried everything.  As of now the printer is useless since it cannot print using a USB cable or wirelessly while stuck in copy mode.  It's not even 2 years old so I am surprised this is an issue.  Searching online it appears as if this is a common issue but no one has found a succesful solution yet.  Any and all suggested fixes are appreciated.  Thank you in advance.

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