10-21-2015 10:01 PM
10-26-2015 07:51 AM
Hi JoeCl,
First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:
CLI-226M
CLI-226BK
CLI-226GY
PGI-225PGBK
CLI-226C
CLI-226Y
Next, a test of the printer should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG6220 and follow these steps:
1. Press <HOME>.
2. Select Maintenance and press <OK>.
3. Press <OK> on Print nozzle check pattern.
4. Press <OK> on Yes.
The Nozzle Check will print. Please compare your printout to the example that has been attached to the bottom of this post. If they differ, please perform a few printhead cleanings.
To perform cleanings, please follow these steps:
1. Press <HOME>.
2. Select Maintenance and press <OK>.
3. Press <OK> on Cleaning.
4. Press <OK> on Yes.
5. Press <OK> on Yes.
After a few cleanings, please print another Nozzle Check. Does the Nozzle Check print correctly?
If it does not, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.