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PIXMA MG6220 color printing is fine, B&W printing turns out blank pages.

JoeCI
Apprentice
 
1 REPLY 1

Patrick
Product Expert
Product Expert

Hi JoeCl,

 

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

 

CLI-226M
CLI-226BK
CLI-226GY
PGI-225PGBK
CLI-226C
CLI-226Y

 

Next, a test of the printer should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG6220 and follow these steps:

 

1. Press <HOME>.

 

2. Select Maintenance and press <OK>.

 

3. Press <OK> on Print nozzle check pattern.

 

4. Press <OK> on Yes.

 

The Nozzle Check will print. Please compare your printout to the example that has been attached to the bottom of this post. If they differ, please perform a few printhead cleanings.

 

To perform cleanings, please follow these steps:

 

1. Press <HOME>.

 

2. Select Maintenance and press <OK>.

 

3. Press <OK> on Cleaning.

 

4. Press <OK> on Yes.

 

5. Press <OK> on Yes.

 

After a few cleanings, please print another Nozzle Check.  Does the Nozzle Check print correctly?

 

 If it does not, please contact our support group using the following link:


http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

 

MG6220 Nozzle Test.jpg

 

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