cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MG3620 won't print

BBMac1955
Apprentice

I already posted my question in the software discussion, but I am not sure if this is a software problem.  I have just purchased this printer and am attempting to install and use it.  It shows up in my devices and printers and I have it as my default.  I do not have a DVD drive, so I looked up the software on Canon's website and used that.  That didn't work and I watched a YouTube video and was able to install it with that info.  However, my problem is it won't print from the computer.  The copier works, so I know the ink and everything is good.  I get an error message whenever I try to print even a test page.  I have restarted, I have reinstalled, I have looked for security issues and I cant figure out what is wrong.  

0 REPLIES 0
Avatar
Announcements