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PIXMA MG3620 does not print but ejects blank pages

Blimp44
Apprentice

Hello,

Sorry to bump, but I'm having the same issue today and performed the same steps as listed above. The issue is that it ejects blank pages if trying to print from my iPhone, but prints fine from the laptop. While this is a temporary fix for now, I only use my laptop less than 10% of the time and nee to be able to print from my iPad and iPhone. Airplay is setup, as it was printing from each of the devices just fine two days ago. 

Exhausted all trouble shooting procedures on this one. Any other suggestions about this?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

If you have not done so, you can try using the free Canon print app. That will allow you to print documents/pictures stored on your phone. 

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