PIXMA MG3620 Light blinking 9 times

[328inf]

During setup i am getting 9 blinks which suggest tape and packing materials are still present but they are not.  I cannot load ink untill i get paste this issue.  Any fixes?

[DerrickL]

Understanding the Blinking Light on PIXMA MG3620

Cause of 9 Blinks

When the PIXMA MG3620 blinks nine times, it indicates that the printer did not receive a response from a connected digital camera or that the camera is incompatible with the printer. This issue often arises when attempting to print directly from a camera.

Troubleshooting Steps

To resolve the issue, follow these steps:

• Check Camera Connection: Ensure that the camera is properly connected to the printer.
• Compatibility Check: Verify that your camera is compatible with the PIXMA MG3620.
• Restart Devices: Turn off both the printer and the camera, then turn them back on.
• Use Correct Settings: Make sure the camera settings are configured for printing.

Additional Considerations

If the problem persists after these steps, consult the printer's manual for further troubleshooting or consider reaching out to Canon support for assistance.