PIXMA MG3522 not connected error message

[Bob3500]

Greetings:

I have a Canon MG3500 printer that works perfectly fine on my windows 10 computer.  The printer will not work on the new Windows 11 computer I have had to get.  What do I need to do to get the printer to work with 11?

[Tiffany]

Welcome to the forum!

So that the Community can help you better, let us know the exact model printer in the PIXMA MG3500 series.  How are you connecting? Exact error messages? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

[Bob3500]

The model is PIXMA MG3522.  It is connected to the Windows 11 computer w/ a cable. 

The message I get in Settings>printers is 'MG3500 series not connected'.  Obviously the computer recognizes that there is a printer connected to it and that it is a Canon 3500 series, but it does nothing when I tried to print a doc.  There is no error message.  When I try the 'Add a printer or scanner' function I see: 'The printer I want is not listed.'

What can be done to to bring the printer online w/ the computer?  There has to be something that can rectify this situation so as not to throw away a perfectly good printer.

Thanks in advance,

Bob