09-22-2024 01:22 PM - last edited on 09-24-2024 11:23 AM by Danny
I just bought and set up this printer, we put in stencil ink in the black ink tank well, I own a tattoo shop and use this printer for printing stencils. When I print my stencils it is printing in black ink and not transferring to skin. Stencil ink is purple so I’m not sure why it’s printing in black or how to fix this issue. Any help would be appreciated. Thanks
09-22-2024 01:37 PM
Hey there!
First, I need to clarify that, obviously, Canon doesn't officially support using third-party inks in our printers. I'm not saying you can't. I'm saying we don't support it.
Now that's out of the way, inkjet printers typically print using the pigment black ink when they print text. (Think anything from any kind of office software like Word, Excel, or like that). That's because the text needs to be super clear. When you print images, the printer uses dye-based color ink to make them black.
In your situation, the way around this would be to print your images in grayscale—that will force the printer to use the black ink tank only. Learn about that here.
09-22-2024 01:49 PM
Thank you for the information, could you clarify how I change the settings to print in grayscale?
09-22-2024 02:01 PM
Check out page 180 in the manual HERE
09-22-2024 02:05 PM
Sorry another question, where do I get that app? I have no programs downloaded to open to change options
09-22-2024 02:07 PM
I have a iPad not desktop if that matters
09-22-2024 02:21 PM
the link will give you the info for whatever device you're on
09-22-2024 02:09 PM
Oh, that one's easy! Snag it at https://canon.us/G6020setup
09-22-2024 04:39 PM
Ok so I did this, and if I print from the canon app it works, but the canon app does not let me size my pics to the size I need for tattoos, it just does the basic sizes and I need specific sizes. If I try to print from where I design the tattoo, procreate, it does not change to the grayscale
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