04-01-2024 10:47 AM - last edited on 04-02-2024 12:36 PM by Danny
I recently purchased a Canon TR8620. I am able to print from my Mac but the scanning capability is not working. Is there special software required?
04-01-2024 10:51 AM
Yep! There is a quick start guide that instructs you to install the software. You can get it from https://ij.start.canon
04-09-2024 07:40 AM
I previously downloaded the software. Printing works but scanning capability is not working. Very disappointed!
04-01-2024 10:57 AM
I already downloaded the software but when it searches for the scanner, I receive an error message - cannot connect. The WiFi is working and the printing function works.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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