No longer able to print from my iPhone 12 to my PIXMA TR8620a

[GatorRay]

My TR8620a Pixma screen does show that both Wifi and Cell connections are enabled/established but I'm unable to print from my iPhone 12 (I could previously before latest iOS 18.7.2 update). Also, previously I used ethernet wired Pixma to Win 11 Pro desktop, and after disconnecting the ethernet cable (I've learned the hard way you can't have ethernet and wifi connections simultaneously) and finally figuring out the wifi function from Win 11 Pro desktop to Pixma  I can easily print wirelessly.  But now  I cannot print via wifi network from iPhone to Pixma using the same local router and network key. On my iPhone 12, in the wifi settings I see the ID for the printer with a check mark but the message "no internet connection". However, in the Canon Print app the Pixma TR8600 series shows a green dot and "online".  I assume that means online with the internet and not online with my LAN? In my iPhone wifi settings, my secured LAN is identified and under "My networks" the secured Pixma printer shows a wifi connection but I still cannot print from my iPhone. I am certain I've missed a step or have 1 or more connections disabled since I can print via the desktop Win 11 Pro. Any help out there??  (My previous issue was the default printing from the rear and not the cassette via the iPhone. Now this....)   

[DerrickL]

https://easytechsolver.com/why-is-my-iphone-not-connecting-to-my-printer/ may help and there is this video:

https://youtu.be/gyjEceKWSVU which may have the same steps you have used, but maybe something got missed. 

[Patrick]

Hi GatorRay,

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR8620a and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

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