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New GX2020 purchased from Canon -unable to set my own admin. password

RAR1046
Apprentice

Last week I set up my new GX2020 printer and it works great! Love it. However when I tried to set my own administrator password to use the GX2020 UI, I could not. The GX2020 manual says the default password should be the printer serial number. That did not work. The manual also says I should see a "REMOVE ADMINISTRATOR PASSWORD" message on the printer screen. That option does not show up. I tried to just enter a new password and that did not work either. Hoping someone can help....

4 REPLIES 4

shadowsports
Legend
Legend

Greetings,

The default password should be 9 characters.  The printer's serial number.  4 letters + 5 numbers.  

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

My printer serial number is 9 characters - 4 letters and 5 numbers. Didn't work. Thanks anyway, Rick

 

shadowsports
Legend
Legend

Greetings,

New printers come with a 1yr warranty and free installation support.  If the default password isn't working, I'd reach out to Canon.

MyCanon 

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Stephen
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