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My scanned documents are being sent to the picture folder instead of the document folder.

dar1955
Apprentice

My Canon MG2520 being used with Windows 10 32-bit, recently began having problems. When I scan documents, the option to put in the picture folder pops up. Why isn't the option to be sent to a document folder showing? Thanks for any assistance.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

The options for scanning and saving files are controlled by the IJ Scan Utility program.

 

Open the program from the Apps or All Apps listing of the Start menu to adjust the settings.

 

If you need additional assistance, find more help at Contact Us.

 

 

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