My PIXMA MP495 will not print in color, despite the cartridge being half full. Please help?

[jamesrbrown322]

The printer will not print in color, despite having sufficient ink. I have confirm that color printing, not grayscale, is the setting for the printer. Additionally, I've tried several methods for resetting the cartridges/printer. I also have performed the Cleaning and Deep Cleaning processes for the cartridges. However, none of these suggested solutions fixed the problem. Please advised on what to do next.

[Michael]

Hello.

Try performing a copy directly from the printer by using the Color Start button on the unit.

If the copy comes out blank or broken up, the color cartridge would have to be replaced. 

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