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My MX922 quit printing it says it is connected and printing but does not print.

Buckhornbob
Apprentice

My MX922 Canon printer has been working fine. Untill yesterday when I tried to print an envelope, which I didn't get done. Now it will not print at all. I am useing a MacBook Pro, when I try to print anything it will not print. I can click on the icon and it shows printing and connected.

1 REPLY 1

Danny
Moderator
Moderator

Hi, Buckhornbob!

So that the Community can help you better, we will need to know exactly which version of Mac OS X is running on your MacBook Pro, and we'll also need to know whether your computer communicates with your printer via a USB cable or wi-fi. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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