My MX890 does not print the black ink both of which are adequately full. 2 of the colors say low.

[Foggy3274]

My MX890 does not print the black ink both of which are adequately full.  2 of the color cartridges say low, but not empty.  I cannot read the message when it prints.  What can I do?

[Shanna]

Hello Foggy3274!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

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Thanks!