MacBook Air and a MX922 "Unable to scan"

[LeslieSam]

I am able to print but I cannot scan except to a USB.  I want to be able to scan and save on my MacBook Pro.  Sonoma Operating System. Can anyone help?  I'm so happy to have found this forum!

[Patrick]

Hi LeslieSam,

The PIXMA MX922 is not supported with macOS 14 (Sonoma).  You are eligible for Canon's Upgrade Program. This is for out of warranty units which are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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[jrhoffman75]

You could try VueScan by Hamrick Software. Paid software, but less expensive than a new device.