Canon Community

pdiffer1957 · ‎09-29-2023

MX922 won't scan after upgrade to Mac OSx 14.0 - Sonoma

Stephen · ‎10-02-2023

Thanks for posting!

While our Forum Community members are welcome to chime in, your product has been retired. Once a product is retired, official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) can be removed from the Canon website. No further driver or software development will be made for this unit.

To take advantage of Canon's innovative technologies, consider contacting our Canon Upgrade Specialists at 1-866-443-8002.
Have a great day!

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pdiffer1957 · ‎10-13-2023

Fortuitous luck has solved my issue with Mac osx upgrade. Apparently, a new app (at least new to me) has been made called Image Capture. This app contains the software needed to do scans with my MX922 that previously was part of system settings>printers and scanners. I now have it pinned to docking bar and all works as it did before.

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gshrout · ‎01-18-2024

This is unsat. My MX-922 is the best printer I've ever owned, and I've owned a lot. The machine wasn't retired all that long ago. Please don't force me to a different printer.

ferreiraBill666 · ‎01-18-2024

https://www.usa.canon.com/support/p/pixma-mx920-mx922

gshrout · ‎02-26-2024

Bill, thanks, but that didn't help. I've downloaded everything I can find that is relevant to scanning, and still can't get the scanner to show up. Still looking for a solution to this.