I came here to find out why my canon MX860 won't print a Black and White text doc when the magenta color is empty. I read the bogus "reasons" but other printers do not do this, and it doesn't really make much sense except to force people to buy the color pack which is outrageously expensive compared to other brands for the number of prints you get out of them!
I started sending only B/W jobs to it to conserve money, but it seems to use color anyway, I follow all the advice to conserve the color, but this printer is poorly designed to use up a ton of ink, unlike any other printer I've owned or worked with at my job. It is very clear it is designed this way so you can make more money.
I have some advice, I will pay more for a quality printer so if this should be priced higher to make a good printer with good features then for the love of God price it higher and give it good quality hardware and software - let me be clearer - good for the consumer, not your greedy short-sighted board of directors and stock-holders who are obviously not thinking about the reputation of Canon, but only short term profits. Let me tell you, good features include ink conservation. I got this as a gift, and after researching the printer, I realized it isn't one I EVER would have picked myself. I pick the best printer I can afford, and this is not it.
Better design is good for both consumer and the environment, I guess less good for your stock-holders, but they won't be happy as you keep on losing business. I always purchased HPs before this, will do so again once this hunk of junk dies. If HP has gone the way of Canon, I'll try Epson or another brand, but I refuse to support garbage printers, computer equipment should not be so disposable, it is TERRIBLE for the environment.
