08-13-2017 08:33 PM
Hello all,
Newly registered, but I have had an MX870 for a long time. Great printer, but all of a sudden it isn't printing BLACK very well at all. I did a nozzle print...it looks acceptable. I did cleanings, even a deep one.
But when I print BLACK TEXT, the letters are unevenin the coloring and basically unreadable.
If I have white text on a color background, it looks fine. If I have blue text, it is okay. The black is the problem.
Also, I replaced the black ink cartridges. So it shouldn't be that.
Help? Please? I really like this printer.
Bob
11-25-2017 10:19 AM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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