Please tell me what I need to do. I bought my daughter the MX490 to use for school. Now I find out that since it has a FINE color cartridge the black cartridge will not work when trying to print documents. On-line and troubleshooting says that if a FINE color cartridge is installed it will only use the color cartridge and disables the black cartridge.
IS there a work around? IS there such a thing as a regular (Unfine) color cartridge? I need help on this.
I have tried that a couple of times. Even changed the print settings from draft to standard to best and tried to print black only. Still does not work. I tried with plain paper, which is my default setting, and still no luck. As I said above trouble shooting said if you are using a FINE color cartridge it will always go to it and not the black only cartridge. Can I run the printer without the color cartridge?