MX-410 displays Check Ink but WON'T scan

[tambo27]

My printer was acting fine until this error light came on.  I'm wondering if it's gone bad since the ink shouldn't affect the scanning function.  Any thoughts?

[ArthurJ]

Hi,

If you want to scan during an ink tank / cartridge error condition, press and hold the <Stop/Reset> button on the printer for at least five seconds, and then release it.

The above procedure will disable the ink level detection. It is recommended to replace the ink tank / cartridge after scanning is completed.

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[tambo27]

I held down the stop button on the front/top of the unit but it didn't solve the problem.